We offer a solution to ensure backup and restore for leading software-as-a-service technologies, such as Microsoft 365, SharePoint, Google Workspace Dynamics, Salesforce, Box and Dropbox.
Many organizations do not realize that cloud providers supply external infrastructure, but are not responsible for protecting SaaS data against human error, deletion, malware, ransomware and other risks.
SaaS data and applications need to be backed up, but this is the responsibility of the end customer. Users need the same level of SaaS data protection in the cloud that they receive in their on-premises environment.
SaaS Backup, a comprehensive cloud-hosted solution specifically designed to protect data across organizations’ growing SaaS portfolios, such as Microsoft 365, SharePoint, Google Workspace Dynamics, Salesforce, Box and Dropbox.
Application
- Our team operates scheduled backup and restore routines for Cloud solutions
- Support for Microsoft 365, SharePoint, Google Workspace Dynamics, Salesforce, Box and Dropbox environments
- Security based on encryption for your stored data
- Restoration testing and restore service requests through the Portal
- LiveCloud Management Interface for managing, opening incidents and tracking contracted services
- Environment operation with 5 x 8 coverage
- 24x7 monitoring for tickets related to service availability
Standard retention policy:
- Daily: backup performed automatically
Benefits for our customers
- Backup to protect data hosted in SaaS against human error, accidental or intentional deletion, malware, ransomware, and other risks
- Application of best practices to ensure environment availability, with monitoring of contracted assets and services
- Cloud-to-cloud backup, with no use of your data link and no transfers between data centers
- Scalability and flexibility to expand the business through the LiveCloud Management Interface for management, incident opening and tracking of contracted services
- Periodic testing, environment updates, maintenance, and execution of activities scheduled by our operations team.
SaaS Backup Features
Hosting service. No need for local hardware or any infrastructure. No storage limit. Free from storage costs. No retention limit. Data is retained for a minimum of 12 months or for the duration of the contract. Subscription licenses. Software maintained by existing users, maintaining historical data of other collaborators included in the solution. For Office 365 contexts, all tenant users linked to the use of the solution must be included in the SaaS Backup subscription for its correct operation.
Coverage
