We are Processor, an AIx Company
We converge tomorrow with today. Our mission is to drive progress by uniting human, artificial intelligence and new technologies to accelerate the growth of businesses and individuals. With AI at the heart of our solutions, we turn challenges into opportunities, empowering our customers to thrive in a world that never stops evolving.
Driven by the passion to empower
Empower our customers to navigate confidently through an ever-changing digital ecosystem. Empower our teams to create solutions that anticipate the future. Empower society to embrace change with the agility the digital era demands.
Innovation is in our DNA. It pulses through every project, every idea, every solution we deliver. Together, we don't just keep up with technological evolution — we lead it.

We bring the future into the present
We offer Cloud & Managed Services, Data & AI, CyberSecurity, and Software solutions that catalyze transformation and help organizations reach the next level of technological evolution.
And the result? Extraordinary results. For our clients, our partners, and the world.
Join us on the journey to a bright and innovative future.

+38
years in the market
+15
million hours delivered
91
NPS Q4/2025
professionals
highly qualified
Our magic formula
We are diverse, made up of people from different ethnicities, faiths, cultures, and geographies.

Businesses of the future don't use OR.
Use E.
We bring the future into the present.
We accelerate businesses and people by integrating
human, artificial intelligence and new technologies.
We are Processor, an AIx Company.
Passionate about empowering our clients to address the challenges of a hyperconnected, dynamic world in constant technological evolution.
Innovation runs through our veins.
And together, we will build extraordinary results.
Processor, The AIx Company
Values and principles of leadership
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Customer obsession
Know our customers and serve them exceptionally well, stay constantly up to date on their business strategies, and take a proactive approach to helping them revolutionize their productivity through our value proposition and portfolio.
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Innovation, agility and simplicity in action
Innovate with the goal of improving and simplifying, generating more value for ourselves and our customers. Do more with less. Work autonomously and holistically, with speed and agility in what matters most.
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Obsession with business objectives and exceptional results
Know and carry out the activities entrusted to you with great focus and discipline, achieving what is planned in synergy with other professionals and the organization’s indicators, delivering effective results.
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Proactivity and responsiveness
Do what needs to be done quickly. Make yourself available to learn. Don't wait to be asked: take action! Be curious: Identify needs and take initiative, without delegating responsibilities.
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Ownership-driven leadership
Professionals with a holistic view, leading by example, consistently taking initiative, action-oriented, resilient, humble and aware of their responsibility.
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Inclusion, diversity and sustainability
Diverse cultures and perspectives are part of who we are and help us build competitive advantages that give us a pluralistic, inclusive, collaborative and sustainable outlook.
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People passionate about what they do
Engaged, empathetic people who challenge themselves to be and do their best every day, adapting, growing and celebrating the achievements of their teams and the organization.
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Ethics as a guiding principle for all actions
We always do good. We are existentially committed to good governance practices that guarantee the integrity of our actions and the businesses in which we are involved.
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Hire and develop people to be the best at what they do
Continuously attract and develop professionals who identify with our dreams, worldview, and culture of excellence.
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Reversibility
We are what we say, and say what we are. We practice what we sell, and sell what we practice. We act as we think, and think as we act. We love what we do, and do what we love. We are consistent, integral and unified by architecture and DNA.
Timeline
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20262026
- Launch of SecOps Care
- Launch of DataOps Care
- Launch of LiveCloud 15
- Launch of LiveWatch Security Hub 1.0
- Achievement of Microsoft advanced specializations in Copilot for Modern Work, Copilot for Security, Analytics, and Data Security
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20252025
- 2026 portfolio with CloudOps, SecOps, DataOps, AIOps, ServiceOps, and SoftwareOps
- São Paulo unit updated
- Launch of ProcLab
- CCoE certification renewed
- DSC 10,000 Compliance certification renewed
- Launch of SaaS Care
- Achievement of Microsoft’s advanced specialization in Identity and Access Management (IAM).
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20242024
- Positioning as The AIx Company
- Launch of LiveCloud 14
- Launch of LiveWatch
- National marketing campaign, including sponsorship of the "Microsoft AI Tour" event, attended by Microsoft CEO Satya Nadella
- Participation in South Summit Brazil 2024
- PTC 2.0 - updated Processor Technology Center
- Average NPS of 80
- CCoE certification renewed
- Extensive social engagement in response to the floods in Rio Grande do Sul
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20232023
- 35 years in the market
- Launch of SIP Phoenix
- Launch of Dimee!, Receeba!, and Doone! solutions
- Entry into the Metaverse, AI, and RPA segments
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20222022
- Launch of Mérito 7.5, LiveCloud 11.5, and Hey!Ho! 4.0
- Incorporation of Núcleo Sistema assets from Caxias do Sul
- Donation of more than 10 tons of food baskets to families in socially vulnerable situations
- Launch of LiveCloud FinOps
- Listed among the 500 largest companies in Rio Grande do Sul by Amanhã magazine.
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20212021
- Launch of LiveCloud 11
- Launch of Mérito 7
- ISG recognizes Processor as one of Brazil’s cloud leaders
- CCoE (Cloud Center of Excellence) certification
- Microsoft Azure Expert MSP certification
- Launch of LiveWatch for monitoring devices and assets
- Launch of new Max Software versions
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20202020
- Launch of LiveCloud 10.0
- Launch of LiveCloud Admin
- Launch of PMS 2.0
- Launch of HeyHo 2.0
- ProcBot 1.0
- SpotFinder 2.0 with virtual events
- Partnership established with Google Cloud
- Processor supports the Parceiros Voluntários NGO, Dynamic Mindset Institute, WLM NGO, Assespro Association, and the Transforma RS – Mais Prati Project
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20192019
- Positioning as Seamless Transformation
- Launch of LiveCloud 8.0
- Hey!Ho! Requester Portal
- Launch of the Hey!Ho! mobile version
- Launch of Mérito 5.0
- Implementation of MEP - Processor Execution Methodology
- SpotFinder for Event Management
- Partnership established with Amazon Web Services
- Partnership established with Commvault
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20182018
- Positioning as The BPO & Cloud Company.
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20172017
- DSC 10,000 Compliance certification.
- New Processor 4.0 Delivery Methodology.
- ISO 9001:2015 certification.
- Processor launches: Max Software 8.0 and Hey!Ho!.
- SpotFinder enables ticket purchases for tourist attractions, concerts, and movies.
- Processor IPs.
- Processor, a supporter of the Parceiros Voluntários NGO, receives a Certificate of Merit for 20 years of dedication and commitment.
- Processor is listed among the 500 largest companies in Southern Brazil by Amanhã magazine.
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20162016
- The first major cloud case in Brazil’s financial sector is developed.
- Entry into the IoT market.
- LiveCloud SaaS.
- A large part of the Exior team (a Salesforce integrator) is hired by GoToBiz.
- New offices open in Curitiba and Belo Horizonte.
- The GoToBiz portfolio is integrated into Processor’s offerings.
- SpotFinder reaches 12,000 downloads.
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20152015
- Mérito 3.0 Program.
- Entry into the digital marketing market with GoToBiz.
- Acquisition of Pitrez’s client portfolio.
- Positioning as The Cloud Company.
- Launch of CSP (Cloud Service Provider).
- Third edition of the GeraçãoProc Trainee Program.
- Launch of SpotFinder, an app that connects people to places and services.
- First executive event with clients in the United States to discuss cloud transformation.
- Processor is listed among the 500 largest companies in Southern Brazil by Amanhã magazine.
- Processor is listed among the world’s 100 most promising/innovative companies.
- Microsoft - CIO Review-USA.
- The Ouro e Prata case is recognized by Microsoft as the best mobility case in LatAm.
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20142014
- Processor’s new headquarters, the Processor Technology Center, opens in Porto Alegre.
- Mobile solutions are added to the offering.
- Processor launches: Processor Service Management 3.0, Processor SAM 1.0, Processor Managed Services 1.1, and Processor Max Software 7.1.
- Expansion of the São Paulo unit.
- Named among the 100 Brands of Rio Grande do Sul by Amanhã publishing.
- Named among the 500 largest companies in Southern Brazil by Amanhã magazine.
- Processor LiveCloud is launched.
- Named Outstanding Company of the Year by Assespro-RS.
- Second edition of the GeraçãoProc Trainee Program.
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20132013
- Processor is named Brazil Partner of the Year by Microsoft.
- Processor joins the President’s Club for Microsoft Dynamics.
- New design for the Processor portfolio and websites.
- Geographic expansion into Santa Catarina and Paraná.
- The Group reaches 350 professionals.
- Launch of Processor Performance Management 7.0 (formerly BI), Processor Max Outsource 4.0, Processor Max Software 6.5, Processor PSM 1.3, and Processor BPM 4.0 (on Windows Azure).
- Launch of the GeraçãoProc Trainee Program.
- Processor earns six Microsoft Gold certifications.
- The milestone of 10 million technical service hours is reached.
- Grupo Processor celebrates 25 years.
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20122012
- A new company, Processor Max, is created.
- The Group’s corporate structure in Brazil is adjusted, consolidating operations into Processor (software and services) and Processor Max (outsourcing, solutions, and consulting).
- Expansion of the units in Chile and Rio de Janeiro.
- Creation of the Responsibility and Reciprocity Committee.
- Construction begins on the new company-owned headquarters in Porto Alegre.
- Processor BI 6.3, Processor PSM 1.2, Processor CRM 2012, Processor Max Outsource 4.0, and Processor AX 2012 are launched.
- The Mérito Performance Evaluation Program is formally implemented.
- Meritocracy is adopted as a criterion for measuring the performance of Group employees.
- Processor becomes the largest Microsoft CRM ISV player in LatAm.
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20112011
- Processor BI 6.0, Intraflow BPM 3.1, Processor Shareportal 1.0, Processor PSM 1.1, Processor CRM 2011, Processor Max Software 4.0, and Processor AX 2009 are launched.
- Land is acquired for the construction of Processor’s future new headquarters in Porto Alegre, RS.
- Processor is named Partner of the Year by TrustWave.
- Processor Shareportal receives the 2011 Dr. Imre Simon Award from Assespro as the best solution in the services category.
- The Softwares.com.br portal is created for cloud computing solutions.
- Plenit is incorporated into the Group.
- The Alegria Motivational Program and the Processor 1.0 Handbook are created.
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2009 to 20102009 to 2010
- Sales offices open in Santa Catarina, Paraná, and Minas Gerais, Brazil.
- New headquarters in São Paulo.
- Processor Max Outsource 3.0 is launched.
- Intraflow BPM software is acquired.
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2008 to 20092008 to 2009
- Processor CRM 4.0 is launched.
- Second international branch: a unit in Bogotá, Colombia.
- Sales offices open in Buenos Aires (AR), Madrid (ES), and Miami (US).
- Processor becomes a Symantec Platinum Partner.
- Processor Max Software 3.0 is launched.
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2007 to 20082007 to 2008
- The Processor Consulting Services case is recognized by Microsoft as the best in LatAm.
- Processor Web 6.0 and Processor BI 5.0 are launched.
- The first international branch opens in Santiago, Chile.
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2006 to 20072006 to 2007
- The Processor News publication is launched.
- The Ipiranga case is recognized by Microsoft as the best in LatAm.
- Processor BI 4.0, Processor Web 5.0, and Processor Max Outsource 2.5 are launched.
- The Group reaches 200 professionals.
- The milestone of 5 million technical service hours is reached.
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2004 to 20052004 to 2005
- Microsoft recognizes the "Cajas Negras" project globally as the world’s best security case.
- Processor is named Company of the Year by Assespro-RS.
- An R&D unit is established at TecnoPuc.
- SoftLearn is acquired in Rio de Janeiro.
- Processor CRM 1.0 is launched.
- A new company, Processor IT-Source, is created, focused on outsourcing.
- A unit opens in São Paulo.
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2002 to 20032002 to 2003
- The Group acquires a stake in Central de Softwares.
- Launch of Processor Sentry (firewall) on Linux.
- Processor Alfamidia is created together with Alfamidia Treinamento.
- Processor is named IT Company of the Year by Jornal do Comércio.
- The Group reaches 100 professionals.
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2000 to 20012000 to 2001
- Opening of the Rio de Janeiro branch.
- Entry into the e-business market.
- Launch of Processor e-licensing 1.0 and Processor Business Pages.
- Launch of Processor Max Software and Processor Max Hardware solutions.
- Achievement of the 1st PGQP Bronze Trophy.
- International "Cajas Negras" project at INAC in Uruguay.
- Processor BI 1.0 and Processor Web 1.0.
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1998 to 20001998 to 2000
- Processor earns ISO 9001 certification.
- Processor is named the best VAR in Southern Brazil by IDG.
- Processor enters IDG’s Top 200 IT Companies in Brazil ranking.
- Focus on Microsoft (LAR) and Compaq services and solutions.
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1996 to 19971996 to 1997
- Entry into the SOHO (SMB) market.
- Processor becomes the largest software player in Rio Grande do Sul.
- Launch of the Quality Program (SQGP).
- First media exposure.
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1994 to 19951994 to 1995
- A second unit opens in Porto Alegre, RS, focused on official Lotus and Microsoft training.
- Opening of the first Drake certification center in Rio Grande do Sul.
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19931993
- Hardware is added to the sales portfolio: Compaq, Accton, SMC, and 3Com.
- Several local area network and integration projects.
- Infrastructure services begin to be offered.
- First branch office in Novo Hamburgo, RS.
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1991 to 19921991 to 1992
- Focus: software sales, services, and training.
- First Microsoft Center in Rio Grande do Sul.
- Partnership with IBM for the local area networking market.
- The Group’s second company, Connecting, is established, focused on connectivity and data networks.
- Processor becomes the largest Microsoft and Borland player in Rio Grande do Sul.
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19901990
- First strategic planning exercise, upon Cesar Leite completing his Systems Analysis degree.
- First corporate clients.
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1987 to 19891987 to 1989
- Operations begin in Porto Alegre, RS, an initiative led by Cesar Leite, then 17 years old, and three partners.
- Focus: development of administrative systems and data processing.