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Processor Copilot & Agentic AI Care & Services

AIx for Business Transformation

Turn technology into greater productivity, automation, agents, and new business processes.

Processor combines AIx, Microsoft, Data, Cloud, Security, Automation and Software to connect intelligence with systems, data, processes and people.


Our approach combines adoption, advisory, architecture, and practical execution capabilities, enabling companies to move forward gradually, securely, and with a focus on value. More than implementing technology, we help organizations build a continuous transformation capability with AIx.

Making AI available is only the first step.

Business value emerges when technology becomes real, sustainable results.

Real adoptionPeople using, understanding, and trusting the technology in their daily routines.

New

use cases

We identify opportunities that generate impact and expand the value of AI in your operation.

Agents and

automations

We turn use cases into intelligent agents and automations that execute and learn. 

Smarter processes

Redesigned workflows. data-driven decisions and more agile, efficient operations. 

Value for

the business

Measurable results, cost optimization, new revenue and competitive advantage. 

It is along this journey of creating value that Processor works together with its customers. We connect strategy, data and people to turn technology into real and continuous impact for your business.

An ongoing AIx +
Copilot journey

Adopt

Increase the value generated by Copilot

Increase effective adoption, identify new ways of working, and turn Microsoft Copilot into a productivity tool for different roles and areas of the company.

Transform

Prioritize where you can make the greatest impact

Identify opportunities in processes, knowledge, customer service, operations, and decision-making. Use cases are prioritized based on impact, feasibility, and implementation speed.

Agentize

Put AIx to work across your processes

Turn the best opportunities into Copilots, agents, knowledge solutions, automations, and workflows connected to the company’s systems and data.

Scale

Expand what delivers results

Continuously evolve the initiative backlog and take the highest-value use cases to new areas, users and processes.

Discover the ideal model

Start by structuring adoption or expand capacity to turn more opportunities into solutions.

To get started and get organized

Start

Start AIx. Build Adoption.

Structure priorities, increase adoption, and transform initial opportunities into value-driven use cases and prototypes.

Key results

Clearer priorities

Greater Copilot and AIx adoption

Opportunities identified

Creating prototypes

Develop use cases

Continuous evolution backlog

Included capacity

Initial AIx Factory

Allows simpler opportunities to move forward to prototypes and initial implementations without turning every initiative into a new project.

  • How it works

    Processor supports priority setting, opportunity identification, use-case design and prototype development.


    When necessary, AIx Factory capacity can be expanded through additional packs.

Ideal for:

Start quickly, build traction, test and prove value.

To accelerate and scale

Advanced

Accelerate AIx. Build Continuously.

Expand recurring capacity to turn opportunities into solutions with greater speed, depth, and continuity.

Key results

AIx Factory’s greater recurring capacity

Agent Design

Greater architectural depth

AIx Value Review

More experimentation and implementation

Simultaneous evolution of initiatives

Expanded capacity

Continuous AIx Factory

It shortens the distance between idea, prototype, implementation and value, with modular capacity based on the organization’s backlog and desired speed.

  • How it works

    In addition to the foundations of Start, Advanced provides greater architecture, experimentation, implementation and value-tracking capabilities.


    AIx Factory capacity can also be expanded according to backlog volume and the expected delivery speed.

Ideal for:

Accelerate, build, deploy, measure and scale.

Keep your Copilot and AIx roadmap moving forward continuously

An ongoing capability to guide priorities, increase adoption, and turn opportunities into structured initiatives. Your company chooses the model best suited to its current needs and can expand execution capacity according to its backlog and business requirements.

Component START ADVANCED
Continuous AIx + Copilot Advisory
✓ ✓
Copilot Adoption & Value
✓ ✓
AIx + Copilot Opportunity Backlog
✓ ✓
Use Cases & Roadmap
✓ ✓
Architecture & Governance
Guidance Expanded guidance
AIx + Copilot Discovery
Optional / recommended Optional / recommended
Agent Design
— ✓
AIx Value Review
— ✓*
AIx Factory included
Up to 8h/month Up to 24h/month
Additional Factory
Optional: +8h / +16h packs Optional: +8h / +16h packs
Monthly tickets
2 3
AIx + Copilot FinOps
Optional Optional
ServiceOps
✓ ✓
Integrations
Optional Optional
Ideal profile
Get started and build traction Accelerate, build and scale

* For a structured AIx Value Review, prior completion of Discovery or an equivalent customer baseline is recommended.

AIx Factory

Turn prioritized roadmap opportunities into action

When an opportunity needs to move forward to a prototype, implementation or evolution, AIx Factory steps in.


A specialized Processor capability to build and evolve:

  • Copilots
  • AI Agents
  • Agentic Workflows
  • automations
  • Microsoft Foundry
  • Azure AI
  • MVPs and prototypes


In Start, the Factory supports the creation of prototypes and the development of selected initiatives. In Advanced, greater capacity to create, evolve and execute agents and automations with Copilot is already part of the journey, allowing more initiatives to progress continuously.


In both models, additional capabilities can be contracted modularly.

AIx + Copilot FinOps

Optional add-on to the solution

Connect usage, consumption and value

As AIx adoption grows within the organization, tracking adoption alone is no longer enough.


AIx + Copilot FinOps, supported by the LiveCloud platform, provides continuous visibility into utilization, consumption, and efficiency.


Processor helps your company understand:

  • how AIx is being used
  • where consumption is growing
  • which initiatives have the highest usage
  • which agents or services are driving consumption
  • where optimization opportunities exist
  • as usage and value evolve over time


The goal isn’t simply to consume less. It’s to generate more value from AIx consumption.


Optionally available in the Start and Advanced plans.

AIx + Copilot Discovery

Optional add-on to the solution

Start with one area. Find value. Define the next steps.

AIx + Copilot Discovery is a focused step for companies seeking to identify where Microsoft Copilot and AIx can create the greatest value in a specific area of the business.


Instead of conducting a broad assessment of the entire organization, Processor focuses the work on a department or priority journey, such as: Sales, Finance, HR, Customer Service, Operations and IT.


The goal is to understand:

  • the main processes
  • repetitive tasks
  • knowledge-intensive tasks
  • user profiles
  • operational challenges
  • productivity opportunities
  • the opportunities for Copilot, agents, and automation


Based on this view, we assess how Microsoft 365 Copilot, agents, and other AIx resources can be practically applied in that context.


Discovery may involve interviews and workshops with users and managers, analysis of priority processes, assessment of current use cases, and identification of opportunities for new ways of working.

As a result of the AIx + Copilot Discovery, your company receives an AIx + Copilot Opportunity Map for the selected area


The material includes:

  • productivity opportunities with Copilot;
  • key use cases by user profile;
  • opportunities for specialized Copilots and agents;
  • processes with automation or transformation potential;
  • recommended quick wins;
  • prioritization based on impact and feasibility;
  • initial initiative backlog;
  • recommendations for the next cycles.


The goal is not to produce an extensive assessment. It is to quickly answer three questions:

  1. Where can Copilot generate value now?
  2. Where can agents amplify this value?
  3. What should be prioritized first?


From there, the identified backlog can be incorporated into Continuous AIx + Copilot Advisory, allowing opportunities to be continuously prioritized, developed and refined.

 Where should Processor Copilot & Agentic AI Care & Services be applied?

Opportunities in different areas of the business

Commercial

Research, opportunity intelligence, proposals, meeting preparation, and sales support.

Support

Knowledge, triage, responses, automation, and relationship journeys.

Financial

Analysis, exception handling, collections, reconciliations, and decision support.

HR

Internal knowledge, policies, onboarding, service and employee experience.

Procurement & Contracts

Research, documents, suppliers, obligations, analyses, and compliance.

IT & Operations

Service Desk, technical expertise, automation, diagnostics, and operations.

Marketing

Market research and intelligence, campaign planning and results analysis.

Management

Indicators, corporate information, analysis and support for executive decision-making.

Benefits for your business

  • Greater productivity in your daily work: increase the effective use of Microsoft Copilot and develop use cases connected to your company’s activities, user profiles, and processes.


  • Clearer prioritization of opportunities: organize a continuous backlog and direct efforts toward initiatives assessed by impact, feasibility and implementation speed.


  • Shortening the distance between idea and execution: turn opportunities into use cases, prototypes, agents, automations and workflows through a recurring build-and-evolve capability.
  • Smarter, more connected processes: apply Copilots and agents to journeys involving knowledge, data, systems, decisions and operational activities.


  • Results-driven evolution: Track adoption, delivered initiatives, lessons learned, and priorities to define the next cycles of the AIx journey.


  • The ability to scale what works: bring high-value use cases to new departments, users, and processes, adjusting execution capacity as the backlog evolves.

FAQ - Frequently asked questions about Copilot & Agentic AI Care & Services

  • What are Processor Copilot & Agentic AI Care & Services?

    These are ongoing services to support companies in adopting Microsoft Copilot, identifying opportunities, prioritizing use cases, and building agents, automations, and other AIx solutions.

  • Does the company already need to be using Microsoft Copilot?

    Not necessarily. The journey may begin by identifying opportunities and organizing priorities. For companies already using Copilot, the focus may be on expanding adoption, creating new use cases, and progressing to agents and automations.

  • What is the difference between the Start and Advanced plans?

    Start is designed for companies that want to get started, organize their journey and build momentum with AIx Factory’s initial capacity.


    Advanced is designed for companies that want to accelerate development and keep more initiatives moving forward simultaneously. It includes greater AIx Factory capacity, Agent Design, expanded architecture guidance, and AIx Value Review.

  • What is Continuous AIx + Copilot Advisory?

    This is an ongoing engagement with Processor to guide priorities, adoption, evolution and next steps on the Copilot and AIx agenda.


    The service also helps keep the opportunity backlog up to date and turn prioritized initiatives into an evolution roadmap.

  • What is the AIx Factory?

    Processor’s specialized capability to prototype, build, integrate, and evolve Copilots, agents, Agentic Workflows, automations, MVPs, and other AIx solutions.

    The included capacity varies according to the contracted model and can be expanded through additional packs.

  • What is AIx + Copilot Discovery?

    This is an optional, departmental step to identify where Copilot, agents, and automations can create value in a specific area, such as Sales, Finance, HR, Marketing, Customer Service, Operations, or IT.


    As a result, the company receives an opportunity map with use cases, quick wins, prioritization and an initial initiative backlog.

  • Is Discovery required before contracting Advisory?

    No. Discovery is optional and can be performed before or during the recurring journey.


    For a structured AIx Value Review, it is recommended that Discovery be completed beforehand or that the client have an equivalent baseline.

  • Do the services include building agents?

    Yes, depending on the model and available capacity of the AIx Factory.


    Advanced also includes Agent Design, which covers the functional and technical design of the agent, considering objectives, users, knowledge, data, actions, integrations, guardrails, and expected results.

  • Can agents be connected to the company’s systems and data?

    Yes. Integrations can be contracted to connect Copilots and agents to APIs, corporate systems, knowledge bases, workflows and other platforms.


    The need for and scope of these integrations are assessed for each initiative.

  • How are opportunities prioritized?

    Opportunities are organized in a continuous backlog and evaluated based on impact, feasibility, and implementation speed.


    This prioritization helps determine which initiatives should move forward first as use cases, prototypes or implementations.

  • What is AIx + Copilot FinOps?

    This is an optional capability, supported by the LiveCloud platform, for tracking usage, consumption, trends and optimization opportunities.


    The goal is to connect adoption, consumption, and value, helping the company understand how AIx initiatives evolve over time.

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Processor Copilot & Agentic AI Care & Services