SecOps Patch Manager Patch Management
With SecOps Patch Manager, automate patch management on servers and endpoints—Windows, macOS, Linux, and third-party apps—with a SharedOps model that combines efficiency, compliance, and security. Reduce risks, optimize updates, and maintain complete control with clear, actionable reports.
Patch management and updates
Centralized patch management
SecOps Patch Manager leverages Processor’s know-how in deployment and a team of specialists to manage and apply patches in a centralized environment, simplifying the update process across multiple systems.
With a managerial overview of updates, the organization can define scheduled time windows for applying patches and control machine reboots.
SecOps Patch Manager Features
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Deployment of Cumulative Update
Cumulative Update deployment scheduling
Supports the installation of Cumulative Updates for Windows operating systems. Cumulative Updates can be installed on multiple systems simultaneously.
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Third-party patches
Broad support for hundreds of third-party application patches Outdated third-party applications on servers or users’ workstations represent potential risks to the organization’s data security. The solution centrally updates hundreds of third-party applications, including Microsoft, Adobe, Java and many more.
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Server patches
Server Patch Management
Server downtime is a threat to every system administrator.
In some cases, the server may become slow, impairing productivity or even making it more susceptible to cyber threats.
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Driver updates
SecOps Patch Manager also includes an extensive list of available driver updates for hardware devices, such as network, sound, and video cards.
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Updates on remote users’ workstations
The SecOps Patch Manager solution includes an agent installed on users’ computers so the organization can manage patch deployment and keep devices up to date and better protected against digital vulnerabilities, regardless of where the device is located.
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Patch automation
The patching process can be automated, saving time and reducing manual errors.
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Reports and audits
SecOps Patch Manager provides reports and audits showing patch status across the entire environment, enabling system administrators to assess risks and take preventive measures.
Support and Maintenance
Ongoing technical support and maintenance, ensuring that the solution stays up to date with the latest trends and threats related to security patches.
Monitoring and Reporting
Continuous monitoring of patching status and report generation to provide visibility into the level of compliance, patch gaps and areas of risk.
Patching Policies
Support in defining and implementing customized patching policies aligned with the organization's needs and requirements, following security best practices.
Patch Management
Complete management of the patch lifecycle across different environments, including identification, triage, testing, deployment, and verification of updates.
Vulnerability Assessment
Regular vulnerability assessments of systems and applications to identify areas requiring patches and updates.
SecOps Patch Manager in practice
Protect your organization’s network against the latest vulnerabilities
Extensive patch support for Windows, macOS, and Linux endpoints, along with support for hundreds of patches and updates for third-party applications.
.NET Framework
Adobe
Microsoft Office
Java
Microsoft SQL Server
Google Chrome
Apache, PHP and MySQL
Python
And many more...
SecOps Patch Manager Care
Specialized support for Patch Manager
SecOps Patch Manager Care is Processor's complementary service for organizations that want to operate Patch Manager with specialized support, defined SLAs, and operational governance. The offering structures the patching routine for operating systems and applications—including third-party software—with predictability, traceability, and technical support, without overburdening the internal IT team.
What the service adds to the solution
- Asset and update management cockpit
- Periodic compliance reports
- 8x5 support, with an optional ad hoc 24x7 service for critical scenarios
- Response initiation SLA within 1 hour, according to severity
When it makes sense to add SecOps Patch Manager Care
- Environments with lean IT teams or no dedicated patching staff
- Recurring compliance requirements (LGPD, ISO, audits)
- Operations that require predictability and operational control
- Growth, expansion or increased attack-surface scenarios
The
SecOps Patch Manager Care
turns patching into a continuous, governed process, promoting best practices for updates and vulnerability remediation without transferring operational complexity to internal IT.
SecOps Patch Manager and SecOps Patch Manager Care
| SecOps Patch Manager | SecOps Patch Manager Care | |
|---|---|---|
| Patch management solution designed to automate, centralize and provide visibility into updates for servers, endpoints, operating systems, drivers and third-party applications. | Complementary service to SecOps Patch Manager, providing specialized operational support for customers who want Processor to operate their Patch Manager with defined routines, SLAs, governance and ongoing technical support. | |
| Provide the platform, automations, policies and reports required to manage updates. | Support ongoing patching operations, helping the customer maintain discipline, predictability and traceability in day-to-day activities. | |
| - | 8x5 support with specialized assistance, defined SLAs and an optional standalone 24x7 support model for critical scenarios. | |
| Windows, macOS, Linux, servers, workstations, remote users, drivers and hundreds of third-party applications, such as Microsoft, Adobe, Java, Chrome, SQL Server and others, according to the contracted scope. | Operational support for patching activities in these environments, including guidance, monitoring, compliance analysis and support for controlled execution. | |
| Automates the patch deployment process, reducing manual effort and operational failures. | Helps govern and monitor patching automation, including prioritization, maintenance windows, recurrence, exceptions, evidence and deviation handling. | |
| Allows scheduled maintenance windows to be defined for patch deployment and restart control. | Supports the organization and monitoring of maintenance windows, helping reduce operational impact and improve predictability. | |
| Provides reports and audit information on patch status, risks and environment compliance. | - | |
| The solution is integrated into the LiveCloud operational view, with access to Patch Manager from the home page and visibility into security operations. | - | |
| Allows update policies to be managed by groups, assets, systems and criticality. | Supports the definition and implementation of customized patching policies aligned with customer needs and security best practices. | |
| The solution helps identify update gaps and risk areas through centralized management and reporting. | Supports regular vulnerability analyses across systems and applications to guide remediation and patch prioritization. | |
| - | Support response SLA of up to 1 hour during business hours, according to criticality and within the contracted service model. | |
| - | Provides recurring specialized support for Patch Manager operations, reducing the workload on the internal IT team. | |
| Companies that need to modernize patch management, replace manual or legacy processes, increase coverage and reduce exposure to vulnerabilities. | Companies with recurring compliance needs, audits, environment growth or an expanding attack surface. | |
| Improved security, operational efficiency, lower risk, centralized updates and stronger compliance. | Turn patching into a continuous, governed and monitored process with technical support, SLAs and operational evidence. |
Benefits for our customers
- Enhanced security: by ensuring patches and updates are applied in a timely manner, SecOps Patch Manager protects the environment against security vulnerabilities.
- Cost optimization: by automating the patch deployment process and reducing the risk of errors, SecOps Patch Manager helps optimize the time and costs associated with patch management.
- Regulatory compliance: SecOps Patch Manager helps maintain compliance with security regulations by keeping systems updated with the latest security patches.
- Improved efficiency: by simplifying and automating the patch management process, SecOps Patch Manager improves the efficiency of systems management and frees up time for other important IT tasks.
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