• BI environments growing without clear standardization
• Excessive reliance on internal specialists for maintenance
• Difficulty organizing requests, backlog, and priorities
• Unpredictable resource usage and Fabric consumption
• Lack of executive visibility into the health and maturity of the environment
• Operations distributed across multiple teams, models and practices

• Growing complexity of Microsoft Fabric and its features
• Fragmented data and poorly structured pipelines
• Governance applied inconsistently across domains and workspaces
• Limited readiness for AI and Copilot scenarios
• Limited visibility into data quality, lineage and usage
• Technical evolution handled reactively, without a long-term perspective

 Structured operational care

Ongoing environment monitoring focused on stability and organization.

Technical support

Specialized assistance for analysis, adjustments and technical guidance.

 Governance applied to the real context

Standardization and continuous control of assets, workspaces and usage.

 Continuous environment monitoring

Indicators and periodic reports for monitoring the environment.

Customer

Onboarding and operational visibility

• Logging and tracking of analytical and technical requests
• Structured communication about data and BI needs
• Joint prioritization of the backlog and enhancement requests
• Continuous visibility into the environment’s status, usage, and maturity

ServiceOps

Centralized control of the Fabric environment

• Unified visibility across Power BI and Microsoft Fabric
• Organization of workspaces, pipelines and analytical assets
• Centralization and correlation of requests and adjustments
• Historical records for technical oversight and governance

Processor Team

Intelligence applied to operations

• Qualified technical assessment of the Fabric environment
• Guidance and execution of evolutionary improvements
• Support for performance, usage and architecture optimization
• Advisory approach aligned with the business context

Deliverables

Progress over time

• A more organized and predictable data environment
• Periodic summaries of usage, performance and maturity
• Prioritized technical and analytical backlog
• Foundation progressively prepared for AI initiatives

 The Data Care Fabric™ 365 brings predictability to data operations, reducing internal workload and organizing support for the Microsoft Fabric environment. Its recurring approach keeps the environment functional, monitors its health and supports ongoing technical adjustments

•  Operational predictability: recurring structure that provides greater clarity into the operation, use, and evolution of the data environment.

•  Less dependence on one-off initiatives: a recurring model that enables continuous evolution of the data environment without concentrating efforts on large, isolated projects.

•  Less rework and reactivity: progressive action that helps anticipate adjustments and organize requests before they become incidents.

•  Get more from Microsoft Fabric: technical guidance for more efficient use of resources according to your environment's maturity level.

•  Foundation ready for AI initiatives: gradual evolution that enables data, architecture and governance to be prepared for AI and Copilot scenarios.

•  Progressive, applied governance: controls and standardization that evolve with the environment without creating operational bureaucracy.

•  Continuous environment organization: support for standardizing workspaces, pipelines, and analytics assets over time.

•  Decisions supported by more structured data: greater visibility into health, usage and performance, supporting business analysis and decision-making.