Processor Informática S.A. (http://www.processor.com.br) is one of the leaders in infrastructure services and solutions in Brazil. With headquarters located in Porto Alegre, RS, Processor has branch offices in São Paulo and Rio de Janeiro. From these locations, we are able to provide services all over Brazil and South America.
Our position as a System Integrator allow us to offer a complete portfolio of services and solutions for our customers and business partners, regardless of the technology involved, aligned with the needs and interests of our customers.
Some of Processor customers include organizations such as Grupo Gerdau, Dell, Ipiranga, Banco Pactual, Grupo Ipiranga, Banrisul, Delphi, Metro Rio, Cosipar, Losango, Copesul, Sonae, Unimed, Hertz Medicamentos, Randon, Expresso Mercúrio, Microsoft, Symantec, amongst others.
The portfolio of services and solutions include Business Intelligence solutions, portal management solutions, CRM, security, IT management, outsourcing, licensing, consulting, development and support services.
Quality and Competitiviness
In every Project executed by Processor, our methodology is oriented by quality standards and management standards such as ISO9001, PMI, ITIL, MPS.Br, always focused in providing a competitive edge to our customer?s core business.
Customer focused
Our understanding of a market that is constantly changing drives Processor to search continuously for ways to give our business partners a competitive edge, maximizing their investments, reducing costs and adding a greater value to the end business of their customers.
Processor?s services and solutions brings a high added-value to customers in different kind of verticals, such as health, finance, manufacturing, retail, government and services.
To stay even closer to its customers, Processor initiated in 2002 a geographical expansion process and today has offices in Porto Alegre, Rio de Janeiro and São Paulo, with specialized teams that covers Santa Catarina, Paraná, Distrito Federal, Espírito Santo, Minas Gerais, Uruguai and Argentina.
The Group?s strong commitment with their customers and the quality of its services may also be proven by the several awards and distinctions earned by Processor over the years.
To greater improve its customer?s differentials, Processor initiated in 1994 a successful total quality plan, that culminated in 1996 with the ISO 9001 certification, that is reevaluated twice a year.
Quality Policy
"The Grupo Processor supplies products and services leading to clients satisfaction and fidelity, as well as to the organization development through the continuous improvement of its solutions and internal procedures".