Focus on the business
Increased focus of the organization’s employees, the company’s end activities and improved user satisfaction.
Performance Management based on continuously measured indicators guiding the continuous improvement of service levels.
Forefront service, continually qualified multidisciplinary teams, broad knowledge base.
Service management through Processor Max Methodology developed based on Processor expertise in line with market practices (ISO, ITIL, Cobit).
Improved response times, service by criticality, users and VIPs processes, transhipment, shifts and business seasonality management.
Efficiency and Effectiveness
Optimization, predictability and management of operating costs, reduced legal risks, simplified adherence as service​.​